FAQ

Promo / Discount code

When you own a promo code, you can cash it in our webshop.
During the order process you will find a fill-in field for your promo code. After you have entered the code, press the button next to the field to activate the code. When you continue with the ordering process you will see that the amount has been adapted.
Where can I find this action code?
If there are sale's or action codes you can find them in our newsletter. If you are not yet a member of our newsletter, sign up quickly to profit from our actions!
Click here to sign up for our weekly newsletter.

Conditions:
  • The minimum order value is € 100,00 in combination with a promo code.
  • You can use only one discount code per order.
  • Promo codes are only valid within the indicated time amount.
  • Given discount codes are only valid in our webshop, not in the wholesale.
  • You must sign up for our newsletter in order to receive the discount.

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How can I pay

Currently we only accept prepayment.
In the future, you can pay with iDeal, MasterCard and Visa.
When you bring a personal visit to our shop, you can pay cash, by Bank card, Credit card and bank transfer.
IBAN: BE 40 733017977463
BIC/Swift: KREDBEBB

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I can't sign in to my account

If you already have an account on our shop and you can't sign in;
Use your e-mail address / username and existing password to sign in.
If you have lost your password then you can reset your "password".

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Can I reach Toi Et Moi by phone?

We are open Monday to Friday from 10.00 am till 18.30 pm, Sunday from 10.30 am till 14.00 pm.

and can be reached by phone on the number; +3232810131

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